Utility suppliers are constantly pushing their customers to provide accurate meter readings. It’s a difficult and expensive task with many outsourcing to third party suppliers to manually visit properties.
We have automated the process so via a simple Chatbot, the end customer is guided through a meter read direct from their mobile.
It’s quick and effective and has made Utility providers substantial savings.
Track the customer conversion and automate all follow ups. We’ve created a new customer journey that delivers savings for both the end consumer and the Utility provider.